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Accessibility of Pennsylvania's Victim Assistance Programs

Author(s)Frantz, Beverly L, Carey, Allison C and Bryen, Diane Nelson
Title Accessibility of Pennsylvania's Victim Assistance Programs
Source Journal of Disability Policy Studies. Spring 2006. Vol. 16, Iss. 4; pg. 209, 11 pgs
Date 2006
Document type Journal article
Coverage Pennsylvania, USA
Summary This study was developed to assess the accessibility of victim service programs in Pennsylvania. Accessibility included physical accessibility and program accessibility, including communication, knowledge awareness and skill of staff. The study relied on self reported information provided by victim service agencies. Overall the results showed that program accessibility tended to be lower than physical accessibility. For example, only 57% of programs reported asking clients at the time of intake if they required any accommodations and only 9% of programs reported that agency board members received disability awareness training compared to 38% for staff. Future research is recommended, including the study of accessibility in police stations and courthouses.
Keywords Service delivery; disabilities; sexual assault; domestic violence; access to services
Topic Service delivery; disabilities