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Report on the effectiveness of services delivered by DOVE Hawkes Bay Inc. 



Author(s) Ehrhardt, Penny, Gaylene Little, Maryanne Marsters, Geoffrey Nauer, Mandy Pentecost, Ariana Stockdale-Frost and Judy Wivell
Title Report on the effectiveness of services delivered by DOVE Hawkes Bay Inc
Source Eastern Institute of Technology,May 2013
Date 2009
Document type Research Report
Coverage New Zealand
Summary This report researches the efficacy of DOVE's family violence intervention services, and data for the report covering a six month period in 2011 was analysed in depth, with an additional three year statistical overview. Interview data was collected from men, women and youth clients, DOVE staff and external stakeholders. It was found that DOVE made a worthwhile and positive contribution to the safety of families living in Hawke's Bay, New Zealand. The service helped to address family violence by providing male and female perpetrators with effective tools to reduce their violent or abusive behaviour, offering support and education to female victims and providing education and counselling to youth affected by family violence or anger management issues. Recommendations were made to maintain and enhance the effectiveness of its services, including reviewing recruitment and training of facilitators to ensure age-appropriate facilitation methods are used; facilitators can work effectively with perpetrators' anger; and enhanced respect for the Maori way of doing things. It is also recommended that resources are reviewed and liaising with referral agencies is improved.
Keywords Service delivery; domestic violence; family violence; intervention; perpetrator; anger management

Service delivery