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Participant satisfaction with youth justice conferencing



Wagland, Paul, Bianca Blanch and Elizabeth Moore
Title Participant satisfaction with youth justice conferencing
Source Crime and Justice Bulletin, BOCSAR, June 2013, No. 170,pp 1-16
Date 2013
Document type Research report 
Coverage Australia (NSW) 
Summary This study measures the level of satisfaction of NSW Youth Justice Conference (YJC) participants with the proceedings and the outcome plans. A self-report survey of victims and offenders was completed immediately following the conference and a follow up telephone interview was conducted with victims four months later. Completed surveys were received from 224 offenders and 117 victims, across 226 conferences. Baseline data showed that over 90% of offenders and victims found conference procedures easy to understand, felt they were treated with respect and felt that the conference was fair for both the offender and the victim. It was found that high levels of victim satisfaction and ratings of fairness were found immediately after the YJC, and to a large extent these were sustained four months later. At the four month follow up the aspect of the YJC that victims were least satisfied with was the amount of information they had received from conferencing staff about the completion of the outcome plan. Further research is recommended to explore whether victims participating in YJCs are more satisfied than victims in cases that have been dealt with by a court.
Keywords Youth Justice Conference; YJC; satisfaction; victim; offender
Topic Restorative justice