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A study of volunteers in community-based restorative justice programs

Author(s)Souza, Karen A. and Mandeep R. Dhami
Title A study of volunteers in community-based restorative justice programs
Source Canadian Journal of Criminology and Criminal Justice; January 2008, Vol 50, Issue 1, pp 31-57
Date 2008
Document type Journal article
Coverage British Columbia, Canada
Summary This study surveyed volunteers from 12 restorative justice programs across British Columbia. The study had a number of aims, including identifying the demographic characteristics of the volunteers; measuring the volunteers' motivations to volunteer; identifying skills seen as needed for the role; examining the level of training received; and determining what factors influence volunteers' satisfaction with their roles. Twenty-six per cent of the volunteers reported having more than one role in their restorative justice program and over two-thirds had positions as facilitators. In the area of training the results indicated that the volunteers had generally received considerable amounts of training and were relatively clear about their roles and responsibilities. The study also found that over sixty-two per cent of respondents indicated that they needed more training to improve their effectiveness as volunteers in areas such as skills development and conferencing, responses to crime and victimisation, cultural diversity and addiction resources. The Restorative Justice Process Model, included in the paper, was used to guide the study.
Keywords Restorative justice; conferences; volunteers; facilitators

Restorative justice