Department of Justice is now the Department of Communities and Justice.  Find out more >

​Understanding service utilization in cases of elder abuse to inform best practices

Author(s) Burnes, David, Victoria M. Rizzo, Prakash Gorroochurn, Martha H. Pollack and Mark S. Lachs
Title Understanding service utilization in cases of elder abuse to inform best practices
Source Journal of Applied Gerontology; 18 December 2014 online before print, p 1-22
Date 2014
Document type Journal article
Summary This study examined victim service utilisation by victims of elder abuse. Data for the study was obtained from the Legal/Social Work Elder Abuse Program run by the Jewish Association Serving the Aging. A range of results was reported in the study including the identification of gender, ethnicity and marital status as predisposing variables. Females demonstrated higher service utilisation than males in cases involving financial abuse and ethnicity was significant only in cases of physical abuse. Another finding was that being married was associated with lower service utilisation in physical abuse cases. Referral source was found to be important and in particular self or family referrals led to higher service utilisation. Perceived and evaluated need was also found to be associated with greater service utilisation. The authors conclude by suggesting that findings from this study can be used to develop service delivery models and best practices to promote and retain service use among elder abuse victims.
Keywords Elder abuse; help-seeking; service utilisation; best practice
Topic Elder abuse