Effectiveness of hotline, advocacy, counseling, and shelter services for victims of domestic violence: a statewide evaluation

 

Author(s) Bennett, Larry, Stephanie Riger, Paul Schewe, April Howard and Sharon Wasco
Title Effectiveness of hotline, advocacy, counseling, and shelter services for victims of domestic violence
Source Journal of Interpersonal Violence,July 2004, Vol 19, No 7, pp 815-829
Date 2004
Document type Journal article
Coverage USA
URL

http://tigger.uic.edu/~lwbenn/lwb/JIVDVOutcomes.pdf

Summary

This study evaluated fifty-four domestic violence agencies in Illinois. A key feature of the study was the evaluation of multiple services, such as hotline, counselling, advocacy and shelter. Increased knowledge and feeling supported were found in all programs evaluated. It was also found that domestic violence victims increase their self-efficiency and coping skills while participating in counselling programs at the shelters and importantly, victims felt safe while in the shelters. This was the first statewide evaluation of community-based services using participatory techniques on a large scale.  For future research studies the authors suggest refining measurement of outcomes and using comparison groups. Qualitative and contextual information would add to the knowledge base on domestic violence issues.

Keywords Domestic violence; services; shelters; counselling; hotline; advocacy
Topic Domestic violence