​A trial of telephone support services to prevent further intimate partner violence

Author(s) Stevens, Jack, Philip V. Scribano, Jessica Marshall, Radha Nadkarni, John Hayes and Kelly J. Kelleher
Title A trial of telephone support services to prevent further intimate partner violence
Source Violence Against Women, Dec 2015, Vol. 21, No 12, pp. 1528-1547
Date 2015
Document type Journal article
Coverage USA
Summary For this study a randomised-controlled trial was conducted of telephone support services (TSS) for women who had reported Intimate Partner Violence within the past year. The first group consisted of 129 participants who were randomly assigned to the intervention condition (TSS) and the second group consisted of 124 participants who were assigned to the control condition (EUC). The TSS intervention had five phases including: the implementation phase where the most appropriate agencies were identified; the monitoring phase; and the secondary implementation phase where any changes n the women's priorities were identified and additional referrals made. Throughout the phases the interventionist used motivational interviewing, a nonconfrontational, nonjudgmental style of communication. The results of the study showed a lack of an intervention effect for TSS. It was found that the TSS and EUC (control) groups did not differ on any outcome variable, including IPV victimisation, feelings of chronic vulnerability to a perpetrator, depressive symptoms and PTSD symptoms.
Keywords Domestic violence; service delivery; telephone support; IPV; victimisation
Topic Domestic Violence; Service delivery