Voice, neutrality and respect: Use of Victim Support services, procedural fairness and confidence in the criminal justice system                

 
Author(s)Bradford, Ben
Title Voice, neutrality and respect: Use of Victim Support services, procedural fairness and confidence in the criminal justice system
Source Criminology and Criminal Justice2011 11; 345; pub. online 25 May 2011. Sage Publications on behalf of British Society of Criminology.
Date 2011
Document type Journal article
Coverage United Kingdom
Summary This article considers whether contact with the Victim Support agency (VS) may influence how victims of crime see the criminal justice system (CJS) as a whole. Using data from the British Crime Survey the author examines four hypotheses, including whether contact with VS will be associated with greater satisfaction among crime victims with how their case was handled overall in the criminal justice system, and whether satisfactory contact with VS will be linked with their perception that the criminal justice system is procedurally fair. Findings from the research are discussed in depth, including the finding that contact with VS was associated with greater satisfaction among crime victims in regards to how their case was handled overall by the police. The author concludes that there is strong evidence that supports the premise that contact with VS can enhance the opinion of crime victims that the CJS is both procedurally fair and effective. Implications of this study in relation to policy and service delivery is considered.
Keywords Criminal justice system; Victim Support; procedural fairness; satisfaction; British Crime Survey
Topic

Victims needs