Victim satisfaction with restorative justice: More than simply procedural justice

Author(s)Van Camp, Tinneke and Jo-Anne Wemmers
Title Victim satisfaction with restorative justice: More than simply procedural justice
Source International Review of VictimologyMay 2013, Vol 19, No.2, pp 117-143
Date 2013
Document type Journal article
Coverage Canada & Belgium
Summary This study explores the factors that contribute to victim satisfaction with restorative justice and discusses how victims see restorative justice as complying with procedural justice. Data was obtained from semi-directive interviews with 34 victims of crime in Belgium and Canada who had participated in a restorative program. It was found that every respondent was satisfied with the restorative approach, including nine respondents who were satisfied with the procedure but had found the outcome to be unfavourable. The procedural determinants of voice, respect, trust and neutrality were important in whether the restorative process was perceived as favourable. Twenty-one victims in the study advised that they were looking for the offender to recognise the consequences of the crime, including the harm suffered by the victim. The role of the mediator was seen to be important in making the restorative justice process flexible, and the mediator was a source of information, a facilitator, as well as someone who was concerned for the well-being of the victim. The authors conclude that victim satisfaction is only partially explained by restorative justice being perceived as procedurally just and there are other important factors for the victim in the restorative procedure.
Keywords Restorative justice; interactional justice; procedural justice; restorative intervention
Topic Restorative justice